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Case Studies



featured case study:

» CLINICAL
» MANUFACTURING
» COMMERCIAL
» GOVERNMENT PROGRAMS

Featured Case Study


clinical
GCP standard operating procedures for clinical start up
Overview
Due to the extensive knowledge of its staff, and awareness of related business practices in a range of clinical R&D organizations, CIS was retained by an established global specialty pharmaceutical company to help develop Good Clinical Practice Standard Operating Procedures for its start-up clinical organization. The company needed to develop the necessary clinical SOP baseline to document how it would meet FDA, EU and ICH requirements. Click here to read the rest of the case study.


GCP/GMP QUALITY MANAGEMENT SYSTEM (QMS) ASSESSMENT

Overview
CIS was retained in 2010 by the clinical compliance department of a growing biologics company to conduct an indepedent assessment of the existing quality management systems (QMS) structure and process for development and maintenance of controlled procedural documentation. Click here to read the rest of the case study.


Pharmacovigilance system audit provides a roadmap for growth

Overview
Compliance Implementation Services (CIS) was retained in 2009 by a specialty pharmaceutical company to conduct an audit of its Pharmacovigilance (PV) Systems to ensure that key PV Systems remain fully compliant with relevant ICH and U.S. regulatory requirements and guidance. The Audit was prompted by organizational changes within the company over the past 18 months, and by the company’s intent to expand clinical development activities in the near future. Click here to read the rest of the case study.


Globalization Requires SOP Harmonization

Overview
Compliance Implementation Services (CIS) was retained in 2006 by a leading specialty biopharmaceutical company to assess existing Clinical and Regulatory Standard Operating Procedures (SOPs) and to design and implement a path toward harmonizing global SOPs. The company, originally headquartered in Europe, relocated its headquarters to the US and needed to standardize its procedures across all regulatory and clinical departments. Click here to read the rest of the case study.


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manufacturing

SUPPLIER AUDITS ENSURE FULLY COMPLIANT PROGRAM
Overview
Compliance Implementation (CIS) was retained by a Global Pharmaceutical Company to review its internal and external audit plan and to audit key external suppliers. Using a riskbased methodology, CIS evaluated potential patient implications in addition to collective and compliance risk as it related to Good Manufacturing Practices (GMP). Once the risks were identified, they were assessed, analyzed and evaluated. A GAP analysis was then developed evaluating financial resources, manpower, timing and the expectable level of organizational risk acceptable to remediate the deviations that were uncovered during the inspections. Click here to read the rest of the case study.


global Quality assurance sop harmonization
Overview
Compliance Implementation Services (CIS) was retained in 2009 by a mid-sized global pharmaceutical company to assess their Global Quality Assurance (GQA) prodecural documentation. The purpose of the assessment was to evaluate all existing GQA standard operating procedures (SOPs) and associated policies to assist the company in developing a global strategy... Click here to read the rest of the case study.


manufacturing process and equipment validation review, approval and implementation
Overview
CIS was recently retained by a mid-sized global pharmaceutical company to aid their Quality Assurance department with validating and commissioning a new start-up biologics-based, multi-product, disposable, perfusion-based manufacturing suite. Click here to read the rest of the case study.


Quality Assurance - Key Performance indicators (KPI)
Overview
CIS was retained by a mid-sized global pharmaceutical company to assess their current quality systems and develop Key Performance Indicators (KPIs) to determine the health of their quality manufacturing systems. A scorecard was developed to monitor the performance of the quality system in terms of achieving the set targets. Click here to read the rest of the case study.


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COMMERCIAL

PATIENT ASSISTANCE PROGRAM / VENDOR ASSESSMENT
Overview
CIS was retained by a top ten pharmaceutical manufacturer to proactively assess the management of its patient assistance program (PAP). The manufacturer developed a PAP to provide pharmaceutical products to patients who are either uninsured or otherwise cannot afford the prescriptions. The assessment was
based on the manufacturer’s established business rules and key control documents for the PAP. The objectives of the assessment were to... Click here to read the rest of the case study.


"risk-based" Approach to compliance
Overview
Compliance Implementation Services (CIS) has been retained by numerous pharmaceutical companies to facilitate the creation, implementation, and/or maintenance of compliance programs. CIS works with clients to establish a meaningful and effective Compliance Program by applying our “Risk-Based” approach and tailoring this approach to be practical and operational within each organization. Once the foundation of a Compliance Program is in place, the objective of our approach is to proactively identify and mitigate risks through the effective planning and execution of risk evaluation and mitigation programs.  Click here to read the rest of the case study.


state compliance and reporting assessment

Overview
State compliance and reporting about interactions with Healthcare Practitioners (HCPs) is mandatory.
Therefore, it is imperative that pharmaceutical manufacturers ensure that their state compliance and reporting
program meets the requirements of each state. This case study highlights the importance of evaluating and improving established policies, procedures and processes through a state compliance and reporting assessment. Click here to read the rest of the case study.


state reporting and the lessons learned from preparing state reports
Overview
A pharmaceutical manufacturer retained CIS to assess its state compliance and reporting processes...while several state reporting deadlines loomed. Because the company’s compliance department was limited in resources, meeting the state reporting deadlines became challenging. Consequently, the company asked CIS to prepare its state reports and conduct the audits required for state mandated declarations of compliance.  Click here to read the rest of the case study.


Off-Label promotion

Overview
CIS was retained by the compliance department of a small specialty pharmaceutical company to review existing programs in order to assess current product promotions for use in a manner that is outside of or otherwise inconsistent with the product labeling.  Click here to read the rest of the case study.

Medical review of promotional materials
Overview
CIS was retained by a mid-sized global pharmaceutical company to assess their current process for medical review of promotional materials and to recommend best practices for efficient, streamlined process improvement.  Click here to read the rest of the case study.

promotional speaker program audit
Overview
CIS was retained by a large global pharmaceutical company to conduct an internal audit of their Speaker Programs, including audits of the program records and receipts generated by field-based employees. Click here to read the rest of the case study.

promotional speaker program implementation
Overview
CIS was retained by a mid-sized global pharmaceutical company to provide an in-house compliance resource to assist the client's established Promotional Speaker Program team. Click here to read the rest of the case study. 


PDMA Vendor audits

Overview
Compliance Implementation Services (CIS) was retained by a private pharmaceutical company to conduct Audits of the vendors managing their sample reconciliation and sample distribution.

Click here to read the rest of the case study.


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government programs

Invoice processing solutions provide compliance relief
Overview
CIS was retained by a specialty biotechnology company to process their quarterly Medicaid Drug Rebate Program invoices from the states. The company was interested in leveraging CIS' industry experience to develop appropriate processes and ensure ongoing compliance with State Medicaid invoice validation and payment requirements and best practices. Click here to read the rest of the case study.


Government Contracting Assessment
Assessment Overview
CIS was retained by a top ten pharmaceutical manufacturer to proactively assess the compliance and efficiency of its government contracting group. Because maintaining ongoing compliance with government contracting regulations is vital, the group undertook several internal initiatives, including:

    • Monitoring the development and maintenance of Government contracts
    • Improving government contracting processes to make them more efficient
    • Updating policies and procedures related to these processes

Click here to read the rest of the case study.

Medicaid Processing Department Assessment
Assessment Overview
CIS was retained by a top ten pharmaceutical manufacturer to proactively assess the compliance and efficiency of its Medicaid Processing Department. Because maintaining adequate documentation of statutory pricing submissions, contracts and quarterly claims processing is vital to ensuring compliance with statutes, regulations and guidance; the department undertook several internal initiatives.Click here to read the rest of the case study.


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